GMO Inside Blog

General Mills Call-In Day of Action

CallGMPollinatorWeek_1Happy National Pollinator Week! We’re kicking off the week by holding today’s General Mills Call-In Day of Action. Join thousands of callers from across the country and urge General Mills to remove GMOs from its products and end its dependence on toxic pesticides that put human, environmental, and pollinator health at risk.

This should take a maximum of five minutes.

Step 1: Prepare your statement using the sample script below. Feel free to add any additional concerns or questions.

“As a concerned consumer, I’m calling to urge General Mills to secure third-party verification for non-GMO original Cheerios. Without a visible label on the front of the box, and without third-party verification, it is hard for consumers to know or feel assured that original Cheerios are non-GMO. I would also like to urge General Mills to continue removing GMOs from its other products, starting with Honey Nut Cheerios, and commit to implementing measures that will help reduce the use of toxic pesticides which put human, environmental, and pollinator health at risk.”

Step 2: Dial General Mills’ customer service number–(800) 248-7310–and present your statement to a representative over the phone.

Step 3: Report back in the comments section of this page! Tell us all about your call and the response you received from General Mills.

81 Awesome Comments So Far

Don't be a stranger, join the discussion by leaving your own comment
  1. Alex
    June 16, 2014 at 9:55 am #

    I called this morning at 6:46am PST, and was on hold approximately 6 minutes (give or take 30 seconds) and the customer service rep took in all my comments and said she was happy to pass on my feedback. Hopefully many others make this call: 6 minutes of hold time is worth it to me if all the kids eating Cheerios can start eating non GMO!

    • Jan Tervydis
      June 16, 2014 at 5:29 pm #

      Jan Tervydis called today at 4:25 p.m. They will pass on my comments. I also explained that prior to WWII all food was organic and we have gone completely downhill since then.

    • Sarah Stewart
      June 19, 2014 at 2:33 pm #

      Called and spoke with someone at General Mills to say that I could only by products with clear non-GMO certification and I would love to buy their cereals but cannot without this certification.

  2. Gail Whitney Karn
    June 16, 2014 at 9:57 am #

    would submit a form letter if you provided one from a link to this email. If you gather a large number of signatures it makes an impact.

    • Michelle Kim
      June 16, 2014 at 11:45 am #

      Thanks, Gail! Here is the link to our GMO Inside action page where you can sign the petition. The petition goes directly to the executives. Please sign!

  3. Nora Handler
    June 16, 2014 at 9:59 am #

    I called General Mills and waited on hold for 6 minutes. I could hear the lady typing as I told her why I called. She thanked me and said she would pass on my comment.

  4. AJ
    June 16, 2014 at 9:59 am #

    Customers can’t know General Mills’ Cheerios are free of GMOs without 3rd party verification and an easily visible label on the box. Until these assurances are in place, I will continue to keep Cheerios away from my kids.

  5. Paul Ramos
    June 16, 2014 at 9:59 am #

    Asked them to use non-gmo verified project for verification of non-gmo ingredients…

  6. Stella Hunt
    June 16, 2014 at 10:06 am #

    LABELING LEGITIMIZES GMO PRODUCTS AS SAFE FOR YOU AND YOUR FAMILY TO EAT.

    They are NOT SAFE IN ANY FORM, not even second hand from food animals who are fed the stuff. But Monsanto, by suing the state of Vermont, is creating a battle that SHOULD NOT EXIST, BECAUSE THE ONLY REAL SOLUTION IS THE BANNING OF GENETIC MODIFICATION OF ALL VARIETIES. Once released into our environment, GMO’s will propagate with the aid of natural forces and contaminate the entire food supply.

    Also bear in mind that the WEATHER, which is a key factor in the success of ANY crop, is now TRADED ON THE CHICAGO STOCK EXCHANGE AS A COMMODITY…. with traders BETTING on good or bad crops via the commodities exchanges…. this is like shooting fish in a barrel, because they know in advance where the droughts will be, where the floods will be, where the cold will be, and where the sunshine will be… all via GEOENGINEERING, which has been a solid science for nearly a hundred years, and which has emanated from MILITARY APPLICATIONS (DARPA) into POPULATION CONTROL.

    Add in all the factors, and what you find is that we are vulnerable to a set of circumstances NOT DESIGNED BY NATURE, but by a group of greedy powerbrokers who feed themselves from our labor and our suffering, just like the slaves of old. Two days ago on CBC was an article stating that “the rich got 14.8% RICHER over the past year”. If you’re like me, you got POORER while they got richer, did you not?

    You will not understand what you need to do until you understand the overall game plan and how each of these efforts enact controls over us that are all components of the global control plan. Like a non-mechanic attempting to fix a broken car, you do not know enough to effect a change, because you are trying to kill a many-headed hydra by lopping off one of its heads at a time, and two more are growing back in its place. You have to see it to change it.

    Those who embroil themselves in the battle over labeling of GMO’s are DELUDING THEMSELVES: IF YOU DO NOT KILL THEM, THEY WILL KILL YOU. The labeling battle is a joy to Monsanto because it keeps people from realizing that they too, along with the 60 other nations who have acted against GMO’s, should be banning, not legitimizing these products. THIS IS THE ONLY REASON WHY MONSANTO AND THE GROCERY MANUFACTURERS” ASSOCIATION IS SUING VERMONT… TO KEEP THAT BATTLE AT THE FOREFRONT AND SET THE PRECEDENT THAT LABELING SOLVES THE PROBLEM!!

    Note that in saying this I am NOT saying that we don’t have a right to know what’s in our food. Of course we do. But if those labels are going to make it feasible for GMO’s to take over the food supply, then we need to go after AN OUTRIGHT BAN. The world cannot afford to have Monsanto and its ilk to rule us all. Their bottom line is not the same as ours, and they do not care if we die.. in fact, they’re happy to see it.

    Robert MacNamara, former US Sec of State, former head of the World Bank, said that they needed to step up their efforts to reduce the population….”How? By natural means… famine and disease.” Look it up. He wasn’t kidding.

    Get the picture?

  7. JANICE WALL
    June 16, 2014 at 10:07 am #

    I made the phone call on behalf of five people in my immediate community it was received and recorded cordially to promote no GMO use at all from General Mills.

    Thank you.

  8. Kathy Bartolomeo
    June 16, 2014 at 10:10 am #

    I left my message with a very nice man and he said thank you very much (as I had a long wait) and he will pass it on.

  9. Elisabeth
    June 16, 2014 at 10:12 am #

    Emailed General Mills Customer Service with the suggested text.

  10. Tara
    June 16, 2014 at 10:13 am #

    I just got off the phone with them and let them know that I boycott all GMO products which includes all of General Mills and that they should do the ethical thing and label their products as GMO since they are GMO and therefore unhealthy.

    And their response of course was “Thank you, I will forward on your comment.”

  11. Caroline Davenport
    June 16, 2014 at 10:23 am #

    I waited a few minutes until I was put through to someone. She was a lovely gal that informed me that as of January 2014 on the side of the box it states that Cherrios contain no GMOs. So I voiced my opinion in a nice manner that as a consumer, I would like to see all the products they carry made without GMOs and with verification of such clearly labeled on the front of the packaging. She took my name and address. I spoke of GMOs and my feelings about the damage they were causing to our environment and are bodies and we talked for a good few minutes.

  12. Rayna Eyster
    June 16, 2014 at 10:23 am #

    I called to let General Mills know that I would not buy Cheerios unless they get 3rd party verification based on their current list of ingredients etc. etc. The operator was very cordial and suggested that I can buy products from Cascadian Farms and Muir Glen that are organic. I said I am boycotting these products because General Mills is donating to the non-GMO campaigns to fight labeling through the GMA . They need to hear this over and over again and actually have profit loss. Can you believe the fight we are in to make our food safe? Keep up the good fight!

  13. Sherri
    June 16, 2014 at 10:24 am #

    Hi. Thanks for organizing this effort. I just talked with Harry at General Mills. I asked about status of GMO’s in original Cheerios and was told that currently there may be both boxes on store shelves but that soon all yellow-box original Cheerios will be labeled non-GMO. I thanked him for that and encouraged more of the same, beginning with Honey Nut Cheerios. Harry was very pleasant, apologized for my wait to speak with him, and assured me he would pass along my comments.

  14. Ginger
    June 16, 2014 at 10:30 am #

    I called and pretty much read the sample statement and was told they would forward to comment on.

  15. Veronica
    June 16, 2014 at 10:47 am #

    Yes, I called and followed the script. The Genersl Millls operator also informed me that the old boxes have been phased out. I, personally have the new Cheerios box now and I shared this with her. The label also declares about cross contamination wiile in manufacturing as well as shipping, just how much is cross contaminated? Thank you!! Veronica Smith

  16. Margaret Walker
    June 16, 2014 at 10:50 am #

    I called General Mills and waited over seven minutes to request that the company label as to GMO ingredients and lead a corporate move to eliminate GMOs altogether. My statement will be forwarded to appropriate personnelgmail.com

  17. Ida
    June 16, 2014 at 10:55 am #

    I called General Mills and told them I’d be boycotting their products as long as they contained GMO’s.

  18. Nancy
    June 16, 2014 at 10:56 am #

    Ditto… Just called to express my concerns and received the same response as the previous commenter.

  19. joseph Dangelo
    June 16, 2014 at 11:05 am #

    called in I gave message.i had to wait a few min as they where busy YES!! that was a good sign.they said a lot of people where calling in about gmo!!

  20. Bob Fulford
    June 16, 2014 at 11:06 am #

    Positive and stated they would refer my comments to the appropriate party

  21. Deb
    June 16, 2014 at 11:15 am #

    I called and said I would like to buy General Mills products but won’t until they are verified as non-GMO by a third-party source. I also urged them to use their clout to get growers to eliminate pesticides that harm bees and people. The man who answered the phone said he would forward the comments to their product team.

  22. tucker
    June 16, 2014 at 11:19 am #

    The person that answered the phone was very courteous and polite and said they make a report on all calls and would be sure my comments were heard.

  23. Den Mark
    June 16, 2014 at 11:21 am #

    I left the message.

  24. Tanya
    June 16, 2014 at 11:26 am #

    I just spoke with a GM rep and they informed me that as of 5-6 months ago they were producing boxes of non – gmo (yellow box) Cheerios and they should already be on the shelves. They said within the year all Cheerios will be non-gmo. Guess I will have to checked the next time I go into the store. I haven’t been going into the cereal isle anymore because of all the gmos. My store has a section of organic foods and although it is double the cost for a smaller amount, I’ve been buying organic cereals and most things I need from that section. We need more people to do the same, the more organics bought the lower prices should become. Pricy I know but well worth it in the end.

  25. Pamela J
    June 16, 2014 at 11:26 am #

    I just got off the phone with General Mills, and told the person answering that I had been a loyal customer of GM for many years, but would be henceforth boycotting ALL GM products until all GMOs were removed from their products… that they needed to be a good corporate partner, and that as more persons were waking up to the dangers of GMO, more and more would be calling for their removal. She said that my message was being taken down (I could hear her typing the whole time I was talking), and that my message would be received and called to their attention.

  26. Dan Lewis
    June 16, 2014 at 11:52 am #

    Just got off the phone. Already I’ve forgotten the name of the female voice that asked, first, for my zip code.
    The voice sounded automated, but responded quickly and well.

  27. Alex
    June 16, 2014 at 11:54 am #

    I talked to another Alex who, after hearing my comments/concerns, simply said she would forward my statement on. It was a courteous and brief convo.

  28. Bob Lang, MD
    June 16, 2014 at 12:02 pm #

    I was on hold for only 10 seconds and they recorded my comment that I will not purchase any General Mills products until they are non-GMO.

  29. Rachel
    June 16, 2014 at 12:06 pm #

    I called at approximately 12:00 PM EST, and they said they would pass on my comment! I did not leave a name or address.

  30. Tanya W
    June 16, 2014 at 12:16 pm #

    I spoke to Michele, who was very courteous. I expressed my concern about genetically modified ingredients in food and explained why it is dangerous. I told her that until General Mills can verify through an objective, credible, outside agency that their ingredients are truly non-GMO (and state it as such on their labels) I will not purchase General Mills products.

  31. Carly
    June 16, 2014 at 12:47 pm #

    I left the comment below on their website at http://www.generalmills.com/en/ContactUs.aspx

    “As a concerned consumer, I’m calling to urge General Mills to secure third-party verification for non-GMO original Cheerios. Without a visible label on the front of the box, and without third-party verification, it is hard for consumers to know or feel assured that original Cheerios are non-GMO. I would also like to urge General Mills to continue removing GMOs from its other products, starting with Honey Nut Cheerios, and commit to implementing measures that will help reduce the use of toxic pesticides which put human, environmental, and pollinator health at risk.”

  32. Linda
    June 16, 2014 at 1:00 pm #

    C.S. rep answered and listened to my concerns re: GMO products in their cereal and other product lines and labeling them GMO free; gal said that actually original Cherrios now has that on their packaging since November 2013- don’t know if I believe her as I had not seen that last time I looked at them – she said thank you for my call and would pass this message along to the proper people etc. So, hope she does and also hope that consumers will keep calling and acting on petitions as well.

  33. Darlene K
    June 16, 2014 at 1:02 pm #

    Just got off the phone with General Mills and explained that I am totally against GMO’s and am very upset that they are in their products! Also that although I am happy that they removed GMO’s from regular Cheerio’s that they need to be verified by a well known third party…and until that happens my 5 month old grandson will not be eating them nor will I be purchasing any products with non verified GMO’s in them! I mentioned that it is disturbing that the public as a whole is against GMO’s and that we are very disturbed that companies have been using them without our knowledge and we want mandatory labeling!

    • Michelle Kim
      June 17, 2014 at 10:37 am #

      Thanks for taking part, Darlene!

  34. Ellen N. Duell
    June 16, 2014 at 1:02 pm #

    My call was courteously received, and promptly–no waiting. I told them that my grown children and my grandchildren have eaten Cheerios as their breakfast cereal for many years. I said that I am asking for verification of the non-GMO status of Cheerios to appear on the boxes, and she replied that this will happen beginning in November, 2014. I replied that I was glad for that, and that I want the Honey-Nut variety also to have the verification. She said that Honey-Nut verification is not planned at this time. I insisted that my family would not buy this type of cereal without the verification, and she replied that she would pass that information along to her employers. We amicably said goodbye.

  35. Leslie
    June 16, 2014 at 1:17 pm #

    I left a message with a friendly woman at about 10:10 PST. She took down my message and said she would make sure it was passed along. I requested third party verification and the removal of GMOs from Honey Nut Cheerios.

  36. Judith Glixon
    June 16, 2014 at 1:19 pm #

    I called today at 1:15. There was about a 2-minute wait. I spoke with a representative named something like LeRay. She took down my message and very nicely stated, “I will forward on your comments, and thank you, too, for your call.”

  37. Connie
    June 16, 2014 at 1:29 pm #

    Called General Mills at the 800 number. 800-248-7310. Spoke right away with a nice lady named Bobby. I gave my zip code and then told her I wanted third party verification that original Cherrios was non-GMO. Also that I expected General Mills to take GMO ingredients out of all their products and I am reading labels and will not buy any more G.M. products until this policy is in place. Feels good to be counted in on this incredibly important issue!!!

  38. Mary Esther Gilbert
    June 16, 2014 at 1:43 pm #

    I called this morning at 10:40 a.m. Phoenix Arizona mountain time. The representative listened politely to my entire statement,responded with a cooperative yet perfunctory tone, saying she would forward my statement.

  39. C.L.
    June 16, 2014 at 1:44 pm #

    Marcella said that she would record my comments.

  40. Jacqui Bishop
    June 16, 2014 at 2:11 pm #

    I read the statement to her, she said the nonGMO label went on last fall. I said I understand, but 3rd party verification was vital. She said there was a response to all that at this website http://www.blog.generalmills.com/2014/06/pollinator-week/
    It doesn’t address the issue. I told her about our nonprofit, http://www.sharpagain.org, which educates the public about causes of dementia that are reversible but little-known or treated, and that GMOs are part of that picture. She was typing the whole time. It may all go in the round file, but who knows. I also told her I ate Cheerios as a kid and find it sad that I can’t afford to touch it now because of GMOs. I also said I had a very large family also listening.

  41. Violeta
    June 16, 2014 at 2:20 pm #

    I called around 2pm and was on hold for approximately 6 minutes. The rep was very kind and ensured me he would pass on my message. Thank you Green America for your efforts, it is greatly appreciated.
    Fort Wayne, IN

  42. Cathy
    June 16, 2014 at 2:30 pm #

    I called about 10 past 2pm, I spoke first about the labeling and asked that they get the a secure 3rd party verification. I also commented on how shocking it is to find that they would use GMO products without letting us know. I think if all their consumers knew they wouldn’t sell much of their products.

    I also said I found GMO products frightening, it is scary enough when you eat fruits and veggies that have been sprayed that you are injesting the pestisides never mind using products where the pestisides are grown within as part of the dna of the product, I also said we don’t have any bees and I would guess GMO has a high impact. I commended them on getting original cheerios back to GMO-free would like to suggest that GM take the high road and get the rest of their products GMO-free and they could see their cereals hand over fist compared to other companies. I said that I don’t think alot people are aware of the structure or composit of GMO and that knowledge will become more wide spread and GM would be a leader if they were GMO-free.

  43. Leigh Clark
    June 16, 2014 at 2:56 pm #

    I called General Mills and talked to a very nice representative named Jada. She took my zip code but nothing else. I expressed my concerns about third-party verification of nonGMO products and suggested that General Mills partner with the nonGMO Project. I also urged General Mills to make more of its products nonGMO, thereby protecting people, the environment and the honeybees, who, if they keep dying at their present alarming rate, will leave all of us in this country with very little food to eat. Jada said she would report my comments to the corporation, whose board is concerned about issues that might influence people to buy, or not buy, their products.

  44. Marjorie
    June 16, 2014 at 3:03 pm #

    I called about 3 pm and had no wait. A very nice gal named Katherine answered and listened to my comments. I could hear her clicking on the keyboard as I talked. I told her that I was a grandmother who wants to be able to keep giving Cheerios to my grandchildren.

    • Michelle Kim
      June 17, 2014 at 10:36 am #

      Thanks for calling, Marjorie!

  45. Dino
    June 16, 2014 at 3:09 pm #

    I was happy to help. I was on hold for about 2 minutes. A polite agent for GM listened and seemed to be typing my comments. She said she would be sure to pass along my comments.

  46. elisabeth
    June 16, 2014 at 3:33 pm #

    The very pleasant individual who answered the phone let me know that many calls have come in regarding the Cheerios which are already non-GMO – so simply about making it bigger on the front of the box!

  47. Conni
    June 16, 2014 at 3:43 pm #

    My comments were politely, maybe even happily, received. Didn”t even go through the whole suggested script, because she thanked me after the second sentence. I did add that I’m a mother and a grandmother so I have a special interest in non-GMO Cheerios

  48. Jan
    June 16, 2014 at 3:52 pm #

    Just called the customer service of General Mills, and a nice lady took my comments. When I asked if General Mills would indeed have a third party verify that the Non-GMO Cherrios is as advertised, she said that she will pass on my comments. I only waited less than a minute. It is just before 3 PM on June 16, 2014

  49. Tony Samuels
    June 16, 2014 at 3:58 pm #

    Called General Mills and spoke to a very nice person and indicated I had been on their website and then visited my local grocery store to check the Cheerios box. I told her that the box I looked at had the very noticeable text that there were “No GMO’s Inside!” but then within the fine print of the ingredient list on the side of the box it has a warning that *Product may contain wheat.

    She stated that if the box says no GMO’s inside, then the wheat would not be GMO either. I said to her that, that is why it is very important to have a non-GMO Verified third party check the validity of all your products. If your other products use GMO corn, soy or wheat, how do we consumers tell whether it is not cross contaminated?

    I then said your marketing strategy is the same as those companies who are attempting to not have to label whether their products have GMO derived ingrediants. I thanked her for her time and she thanked me and I said I would no longer be buying General Mills nor any of their subsidiary products until such time as they are all third party verified. :-)

    • Michelle Kim
      June 17, 2014 at 10:35 am #

      Thanks for sharing, Tony! Glad to hear that you advocated strongly and effectively for third party verification!

  50. Diane
    June 16, 2014 at 4:18 pm #

    I was on hold for about 5 minutes and I gave the information that I and my family are very concerned about pesticides and GMOs in our food and that I will not buy any products that might contain GMOs. The customer representative (Alex) was very polite and matter-of-fact and simply said that she would convey the message.

  51. Patrice Summers
    June 16, 2014 at 4:18 pm #

    I called General Mills, waited about 4 minutes, talked to a customer service representative, delivered my message and was told that it would be delivered to those in charge of General Mills.

    • Michelle Kim
      June 17, 2014 at 10:34 am #

      Hi Patrice! Thank you for calling, and for providing additional info about your wait time. This likely means that fellow GMO Insiders are doing their part to call the company too. Your patience is greatly appreciated!

  52. gwenn meltzer
    June 16, 2014 at 4:47 pm #

    We called General Mills .. the position is that Cheerios are verified up to but not including 3rd party .. no plans due to extensive paperwork involved ..
    We told them we will be voting only for products that will label their contents to include GMO’s .. and to let the consumer decide .. until the process is made legal for all products.

  53. harriet elise levine
    June 16, 2014 at 5:16 pm #

    Done. Good luck for all of us and thanks for your good work

  54. Michael Checa
    June 16, 2014 at 5:19 pm #

    The wait was actually around 3 mins at 2:15 PMish PT. Bobby(sp?), the woman who answered, transcribed my comment into her computer.

  55. Joy
    June 16, 2014 at 5:33 pm #

    I just spoke with the GM rep. I mentioned that I enjoy their products and have been a consumer for a long time. However, to continue to ‘feel good’ about consuming their products, I needed to see clear verification that the product is non-GMO by a third-party source.

  56. Rita J
    June 16, 2014 at 7:32 pm #

    I called the customer service rep she was polite took my comments and name address and phone number. I live in Canada, she told me new boxes are out showing that regular cheerios are now non-gmo. I have not seen them here yet.

    • Michelle Kim
      June 17, 2014 at 10:42 am #

      Thanks for calling, Rita! Please keep us updated — we’d love to hear from you about what’s going on up north!

  57. Christine Lampe
    June 16, 2014 at 8:42 pm #

    I just called the General Mills number at 5:37 Pacific Time. The recording said the switchboard closed at 5:30 Central time. It said I could still contact them via FAX or email. I will email them, and then try calling again tomorrow.

  58. Christine Lampe
    June 16, 2014 at 8:53 pm #

    This past weekend we had a Label GMOs info table at the Lavender Festival (in Banning, California). And we will be back there again next weekend too. We had pictures of the non-GMO Cheerios box, and the new non-GMO Post Grape-Nuts box, telling people how corporations are giving in to consumer demands through recent email, telephone and Facebook campaigns. We were letting them know that we consumers have power to get things changed. Almost everyone told me they were happy to know about the changes, and that they would get Post Grape-Nuts now, and wait until Cheerios has the non-GMO verified logo on it before getting it again.

    • Michelle Kim
      June 17, 2014 at 10:30 am #

      Thanks for sharing, Christine! We are inspired by your work and glad to hear about all the positive feedback you received at the event.

  59. Jocelyn Chouinar
    June 16, 2014 at 9:06 pm #

    I called the General Mills number as soon as I got your update. The woman with whom I spoke was very understanding especially when I asked her is she had children and if she was concerned about the world that her employers company was creating for them. I reiterated a few of the most obvious and crucial problems that GMO farming creates for all involved, the farmer as well as the consumer. I was also surprised that she had no idea about the mass suicides of the already poverty stricken farmers in India when all of their Monsanto see crops failed. She also did not realize that GMO seeds do not regenerate for the following years’ crops and, as such, must be purchased every year, nor did she realize that the amounts of pesticides and herbicides required to keep these insect and weed free crops “FREE” from pest and weeds increases exponentially every year. We both agreed that the world would be a much better place if women were running it as we really are not geared towards destruction of our own home, environment and especially our children.

    • Michelle Kim
      June 17, 2014 at 10:41 am #

      Hi Jocelyn! Many thanks for taking action with us and sharing your story.

  60. Diana Yares
    June 17, 2014 at 10:38 am #

    I called and asked that they reformulate their Cherios products to not contain GMO grains in an effort to decrease the toxic load on America’s children. the receptionist was very polite and typed up my response and promised to pass is along. I did not have to hold at all.

  61. Barbara
    June 17, 2014 at 10:52 am #

    I talked with someone from General Mills who said they can’t verify since it is not a certified organic product. She directed me to Cascadian Farms and a few others of their subsidiaries. I told her I want Honey Nut Cherrios to be non GMO as well and that we have a teen girls group who feel the same way. She said she would pass along our comments. Barbara

  62. Debbie
    June 17, 2014 at 11:04 am #

    I just got off the phone with LaRay a customer rep. She said that she would definitely pass my comments on to the company. She also said that they type up all comments that they receive about this and are forwarding them.

  63. byron
    June 17, 2014 at 12:42 pm #

    I called and used the script. A very nice customer service rep thanked me for my statement as she typed away at her CPU. There was no hold or wait time during my call.

  64. Kelly Blake
    June 17, 2014 at 4:33 pm #

    I just called and it took about 6 minutes on hold to ask General Mills to label GMO products. I also encouraged them that it would be in their best interest to speed up the process for the benefit of their company’s PR and Marketing. They could be the leader of this which would help their business as well as the lives of millions of future generations.

  65. Sherri
    June 17, 2014 at 5:46 pm #

    We will pass your comments along.

  66. Joe Salazar
    June 18, 2014 at 2:24 am #

    I called and they told me my message would be relayed to the proper department.

  67. Bud N Carol Myers
    June 18, 2014 at 8:55 am #

    I was on hold 4 minutes and spoke with Harry. He was very nice and thanked me for calling. He stated he would pass along my information to the products people. Thanks for doing this GMOinside.org
    Bud N Carol Myers

  68. Karen
    June 18, 2014 at 3:23 pm #

    I called at noon on 6/18 & was answered immediately by Jay.
    He was very cordial, said the non-GMO statement was on the side panel – below ingredients. I told him that it needed to be 3rd party verified before I believed it, AND, displayed prominently on the front; said I had been boycotting GM due to their use of GMO’s & they needed to eliminate them in order to win back consumers.
    Jay took my message & said he would forward it on.

  69. p.j.
    June 18, 2014 at 4:45 pm #

    GM receptionist said she would forward my message to their “products team”

  70. Erika Cervantes
    June 20, 2014 at 5:23 pm #

    I called at 2:15 P.M. PST time and my call was directly transferred to a rep. She thanked me for my opinion and she said she’ll make sure that my statement would go through . Hmmmm I think I’ll make a few more calls on my home phone, my mother’s phone, and maybe a public phone. I want to get a good response !!

  71. Adam
    June 24, 2014 at 3:20 pm #

    The official response from General Mills is that they have no official response. And they can’t (won’t) label Honey Nut Cheerios as Non-GMO because of the chance of “crop contamination”. Other than that, they won’t give any real info on the subject claiming that their Customer Service Dept gets info from their Corporate at the same time that the public does.

Leave a Comment

Remember to play nicely folks, nobody likes a troll.